Sarah stared at the pile of reports on her desk, feeling overwhelmed on her third day as department manager. Her predecessor had left behind a mess of incomplete projects and confused employees. "Hold on," she told herself, taking a deep breath. "You can handle this." Her assistant Marcus knocked and entered with more bad news. "The Johnson account is complaining again, and we might run out of printer paper by Friday," he said apologetically. Sarah felt her confidence wavering, but she remembered her mentor's advice to keep her chin up during difficult times. The next morning, she called a team meeting to address the chaos. "I know there are rumors about major changes," she began, "but please take them with a grain of salt until I can assess everything properly." Over the following days, Sarah worked methodically, following company procedures by the book to rebuild trust and establish clear processes. By Thursday, she was ready to make a decision about restructuring the workflow. She gathered her team again and presented her plan with newfound confidence. "We're going to turn this department around," she announced, seeing hopeful faces around the conference table. Marcus smiled and nodded approvingly. Sarah realized that sometimes the best leadership came from staying calm under pressure and building solutions step by step.
The New Manager's First Week
Published 2026-05-18 · Level: B1–B2 Intermediate
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